Benchmarking: Health Care Contact Center

Health Care Contact Center Benchmarking Association

The Energy Systems & Technologies Benchmarking Association (ESTBA™), brings together information systems professionals from the utilities and energy industries to conduct targeted studies on issues related to improving the performance and effectiveness of Information Systems organizations. Group studies target operations, procurement, development and maintenance in different environments (including mainframe, client server and personal computing network environments). Subgroups look at the effectiveness of purchased software and implementation best practices.

To identify "Best in Class" energy systems and technology business processes, which, when implemented, will lead member companies to exceptional performance.

Register for Free Membership

Want this popup to stop? Register now for a FREE membership in Benchmarking Network, Inc. to view this page. Other benefits include:

  • A free subscription to the E-Benchmarking Newsletter
  • The opportunity to become involved in upcoming round table discussions
  • Information on sponsoring studies.
  • The privilege of being invited into ongoing studies
  • The ability to participate in benchmarking surveys

       

Already a Member?

This service is provided by The Benchmarking Network, Inc., an international resource for business process research and metrics. We lead studies with over 140,000 process leaders in over 65 countries. We provide benchmarking training and research to individual companies, professional and trade associations, and industry and process based groups. Since 1992, our over 300 benchmarking studies have spanned virtually all processes and industries to identify measures and collect data.

Privacy Policy

All names submitted to this site shall be used expressly for the purpose of networking organization in benchmarking studies. Names are used for this organization and also for the ebenchmarking™ Newsletter. No names submitted to this site are ever sold. If you suspect that others are using this list please call us at 1-888-323-6246. Individual's names are confidential and will not be released. However, a company or organization name may be listed as our member.